When I was referred to Merit in 2007, I was going through a difficult time finding a web designer that could deal with my complicated custom site. I had an existing e-commerce site since 2002, and Merit was instrumental in revising my website and integrating it with ShopSite. She and her programmers spent countless days in making the transition. It would have been easier starting from scratch, but we wanted to retain the existing “look and feel”, and provide a full checkout cart, something I didn’t have at the time.
I sell one-of-a-kind antiques. This is challenging to merit for a web designer, as my cart is unique compared to the average shopping cart, requiring different types of “bells and whistles” in dealing with inventory, shipping, etc. Merit and her programmers did a brilliant job in further customizing the site/cart, much of which was not offered by ShopSite. This was instrumental to my success.
Since the transition 1-1/2 years ago, my business has increased, and the simplicity of the cart has saved me much time and provided convenience to my customers. Merit is always there when you need her. She responds to my e-mails within a couple of hours or that same day. She is professional, thorough and extremely detail-oriented. When I first met Merit, I was immediately impressed with her excellent follow-up and the ability to understand the needs of her client. She is great explaining things in “lay person” terms, as opposed to technical lingo that many of us can’t follow. Additionally, I couldn’t be happier having Lexiconn as my server host. Having gone through 3 different hosts prior, Lexiconn is top-of-the-line. Superb and friendly customer service. And, to my knowledge, my site has never gone down. Merit and Lexiconn are a brilliant team and I would recommend them to anyone looking to launch a website or upgrade an existing one.